Refund policy

30-day returns

Request a return within 30 calendar days after delivery by contacting info@summitvalleyfabrics.com with your order number and the item you wish to return. Fabric must be unused, unwashed and in its original packaging. Please check the color, dimensions and condition before cutting or washing. Items cut or altered after delivery do not qualify for change-of-mind returns. This does not limit rights relating to defective or incorrect goods.

How to return

Contact us first for return instructions. Once the return is confirmed, securely pack the item and send it to Summit Valley Fabrics, 9257 Moreland Rd, Apple Creek, OH 44606, United States. Keep your shipping receipt and tracking number.

Return shipping and fees

For change-of-mind returns, the customer pays the return shipping cost. If we sent an incorrect or damaged item, we cover the return shipping cost and provide instructions. There is no restocking fee.

Damaged or incorrect items

Please contact us within 14 days after delivery with your order number and photos so we can arrange an appropriate replacement or refund. This reporting request does not remove any statutory rights that apply to you.

Refunds

After the returned item is received and inspected, we will notify you of the outcome. Approved refunds are processed to the original payment method within 3–5 business days after inspection. Your bank or payment provider may require additional time to post the funds. Contact us if you have not received an expected refund.

Exchanges and cancellations

For a different color or fabric, contact us about returning an eligible item and placing a new order. To request cancellation, contact us promptly before dispatch; cancellation cannot be guaranteed once processing or shipping is underway.

Contact Summit Valley Fabrics

info@summitvalleyfabrics.com
+1 330-698-0225
9257 Moreland Rd, Apple Creek, OH 44606, United States

Monday–Friday: 08:00–17:00
Saturday: 08:00–14:30
Sunday: Closed
Eastern Time (America/New_York)